Privacy Policy
Last updated: 23 February 2026
1. Data Controller
RemitIQ ("we", "us", "our") operates the website remitiq.co and is the data controller responsible for your personal information. RemitIQ serves users sending money to India from multiple countries including Australia, the United States, the United Kingdom, the United Arab Emirates, Canada, and Singapore.
For any privacy-related inquiries, please contact us at privacy@remitiq.co.
2. Information We Collect
We collect minimal personal information, limited to what is necessary to provide our services:
- Email address — collected only when you voluntarily sign up for rate alerts. Used solely to send you exchange rate notifications.
- Rate alert preferences — the target exchange rate and alert type you set when creating an alert.
- Analytics data — anonymised usage data (page views, device type, country) collected via Vercel Analytics, only if you consent via our cookie banner. No personally identifiable information is collected by analytics.
We do not collect: financial account details, identity documents, payment information, or sensitive personal information.
3. Legal Basis for Processing
We process your data under the following legal bases:
- Consent — for rate alert emails (you opt in by submitting the alert form) and analytics cookies (you opt in via the cookie consent banner).
- Legitimate interest — for operating and improving our service, detecting fraud, and ensuring security.
You may withdraw your consent at any time by deleting your data using the form below or by contacting us directly.
4. How We Use Your Information
- To send rate alert emails when exchange rates reach your target
- To understand how our website is used and improve the experience (aggregated analytics only)
- To respond to your enquiries or data requests
We never sell, rent, or share your personal data with third parties for marketing purposes. Our rankings are based solely on the total INR you receive and are never influenced by commercial relationships.
5. Third-Party Services
We use the following third-party services to operate RemitIQ:
Vercel Analytics — anonymised website analytics (page views, device type, geography). No personal data is sent. Data processed in the United States. Vercel Privacy Policy
Resend — transactional email delivery for rate alerts and verification codes. Your email address is shared with Resend solely to deliver emails. Data processed in the United States. Resend Privacy Policy
Wise API & Frankfurter API — exchange rate data sources. No personal user data is sent to these services.
6. Cookies & Tracking
RemitIQ uses a consent-based approach to cookies and tracking:
- Cookie consent preference — stored in your browser's localStorage (not a cookie). Records whether you accepted or rejected analytics tracking.
- Vercel Analytics — only loaded if you click "Accept" on the cookie consent banner. Collects anonymised usage data. No analytics data is collected if you reject.
We do not use advertising cookies, social media trackers, or any other third-party tracking technologies.
7. Data Retention
- Rate alerts — retained until the alert is triggered or you request deletion. Triggered alerts are deactivated but the record is kept for 90 days before automatic purging.
- Analytics data — retained by Vercel in accordance with their data retention policies (typically up to 26 months).
- Verification codes — expire automatically after 10 minutes and are not retained beyond that.
8. International Data Transfers
RemitIQ is hosted on Vercel, which processes data in the United States. Email delivery via Resend also occurs in the United States. By using our service, you acknowledge that your data may be transferred to and processed in the United States, which may have different data protection standards than your country of residence or the European Union.
We ensure appropriate safeguards are in place by using service providers that comply with industry-standard security practices and, where applicable, Standard Contractual Clauses (SCCs) for GDPR compliance.
9. Your Rights
Australian Privacy Act 1988
Under the Australian Privacy Principles (APPs), you have the right to:
- Know what personal information we hold about you (APP 12)
- Request correction of inaccurate information (APP 13)
- Complain about a breach of the APPs to the Office of the Australian Information Commissioner (OAIC)
GDPR (EU/EEA Visitors)
If you are located in the EU or EEA, you additionally have the right to:
- Access your personal data (Article 15)
- Rectification of inaccurate data (Article 16)
- Erasure / "right to be forgotten" (Article 17)
- Data portability in a machine-readable format (Article 20)
- Object to processing (Article 21)
- Withdraw consent at any time
- Lodge a complaint with your local supervisory authority
CAN-SPAM Compliance
All rate alert emails include an unsubscribe mechanism. We honour unsubscribe requests promptly. We never use deceptive subject lines or misleading sender information.
Manage Your Data
Access, export, or delete the personal data we hold about you. You will need to verify your email address to proceed.
Enter the email address you used to create rate alerts. We will send a verification code to confirm your identity.
10. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of RemitIQ after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy, your data, or wish to exercise any of your rights, please contact us:
RemitIQ Privacy Team
Email: privacy@remitiq.co
For complaints about our handling of your personal information, you may also contact:
Office of the Australian Information Commissioner (OAIC)
Website: oaic.gov.au